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Privacy Policy

Last updated: June 2026. Your privacy matters to us.

1. Data We Collect

We collect information you provide directly: name, email address, nickname, delivery address, and reason for joining. We also collect usage data such as browsing history and order history within the platform.

2. How We Use Your Data

Your data is used to operate the marketplace, process orders, calculate and arrange delivery, communicate order status, and improve the platform. We do not sell your data to third parties.

3. Authentication

We use Clerk for authentication. Clerk processes your sign-in credentials and profile information according to their own privacy policy. We store a mirrored user record in our database linked to your Clerk identity.

4. Payments

Payment processing is handled by Razorpay. We do not store payment card details. Razorpay processes and stores payment information in accordance with PCI-DSS standards and their own privacy policy.

5. Shipping & Logistics

Your delivery address is shared with Shiprocket for the purpose of shipment pickup and delivery. Shiprocket processes this data according to their own privacy policy.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to comply with legal obligations. You may request deletion of your account and associated data by contacting us.

7. Cookies

We use essential cookies for session management and platform functionality. We do not use advertising or tracking cookies.

8. Your Rights

Under applicable Indian data protection law, you have the right to access, correct, or delete your personal data. Contact us at privacy@wemakestuff.art to exercise these rights.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or a notice on the platform.